1x Bet Privacy Policy — Our firm commitment to protecting your personal information

Welcome to 1x bet's Privacy Policy. This policy explains how we collect, use, store, and protect the personal information of users on our platform.

By accessing the 1x bet platform or registering an account, you agree to this Privacy Policy. This policy is part of our Terms & Conditionsand both documents should be read together.

1x bet collects only what is necessary. No unnecessary information is ever requested.

Identity Information

• Full name and date of birth
• National ID number or passport number (for KYC verification)
• Address & Country
• Mobile number and email address

Financial Information

• Mobile number registered with bKash, Nagad, or Rocket
• Bank account details (if bank transfer is used)
• Transaction History & Records

Technical Information

1x bet may collect information in several ways:

Directly from you

• Registration Form: Information provided at the time of account registration.
• KYC Process: Documents submitted for identity verification.
• Payment Information: Information provided during deposits and withdrawals.
• Support Contact: Information shared during conversations with the support team.

Automatically

• Through cookies and log files during your use of the platform.
• Automated records of betting and gaming activity.

1x bet uses your data only for specific, legitimate purposes:

• Account Management: Registration confirmation, login security, and account settings management.
• Payment Processing: Processing deposits and withdrawals securely.
• Identity Verification: Completing age verification and the KYC process.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Customer Support: Responding to your questions and complaints.
• Legal Obligation: Providing required information to regulatory authorities.
• Personalized Experience: Offers and recommendations tailored to your preferences.

1x bet treats the privacy of your data with the utmost importance. We may share your information only in the following limited circumstances:

When Data May Be Shared

• Payment Processors: To process transactions with payment services such as bKash, Nagad, Rocket, and others.
• Legal Authority: Where required by court order or legal obligation.
• Fraud Prevention: With fraud detection agencies.
• Business Transfer: In the event of a company merger or acquisition, though this Privacy Policy will remain unchanged.

Third-party service providers we work with are contractually obligated to uphold the same privacy standards. They are only given the information necessary to perform their specific tasks.

1x bet uses industry-leading technology to keep your data secure:

Technical Security

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Data Center Security: Data stored in ISO 27001-certified data centers.
• Access Controls: Staff access to data is restricted based on their role.
• Two-Factor Authentication (2FA): An additional layer of protection for sensitive operations.

Organizational Security

• Regular third-party security audits.
• Staff training on privacy and data security.
• Emergency response plan in the event of a data breach.

1x bet does not retain data longer than necessary. Different types of data have different retention periods:

• Account Information: For the duration of account activity and 5 years after closure (for legal compliance).
• Financial Transaction Records: Minimum 5 years (as required by financial regulations).
• Customer Support Contact: 2 years.
• Betting History: 5 years.
• Login Logs: 12 months.
• Marketing Preferences: Until you change it.

Once the retention period expires, data is securely deleted or anonymised.

1x bet uses cookies to enhance your experience on the platform. Cookies are small files stored in your browser.

Types of Cookies We Use

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

You have full rights over your personal data. 1x bet respects those rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
• Right to Erasure: You may request that your information be deleted under certain circumstances.
• Right to Restrict Processing: You may request that we limit how your information is used in certain cases.
• Data Portability: You may request a copy of your information in a structured, machine-readable format.
• Right to Object: You may object to your data being used for specific purposes.

1x bet does not collect information from or provide services to anyone under the age of 18. We take active measures to ensure that minors cannot access our platform.

If you believe a minor is using 1x bet, please contact us immediately.

1x bet may update this Privacy Policy when necessary. In the event of any changes:

• The date at the top of the page will be updated accordingly.
• You will be notified of any significant changes via email or in-app notification.
• Members will be notified 30 days before any changes take effect.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@1xbet-jit.com
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 48 hours

Our Data Protection Officer will process your request within 30 days. If a matter is complex and requires more time, you will be notified in advance.